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    Furniture Order Text Messages: SMS Privacy Notice and Terms of Service

    This SMS program is operated by Buyers Paradise, Inc., which is registered for text messaging under the brand ASHLEY FURNITURE. It covers customers who purchase from Ashley Furniture Home Store in Somerset, Ashley HomeStore-Glasgow, and Buyer’s Paradise. Texts come from the store where the customer made their purchase.

    Participation is optional. This page explains how customers give permission, what messages they may receive, how to stop them, and how we protect mobile information.

    SMS Privacy Notice

    What messages we send

    Customers who join may receive order-related text messages from the store where they made their purchase. Depending on the order, messages may include balance-due notices, delivery-scheduling messages, and pickup-readiness notices. We do not send marketing or promotional text messages under this program.

    Message frequency varies with the status of the customer’s order. Messages are not sent on a fixed schedule. Message and data rates may apply under the customer’s mobile carrier plan. We do not charge a separate fee for this SMS program.

    How we ask for permission

    We ask for permission verbally, in person, at the time of purchase. The employee says the name of the store where the customer is buying (Ashley Furniture Home Store in Somerset, Ashley HomeStore-Glasgow, or Buyer’s Paradise) in place of [STORE NAME] and says:

    “By providing your phone number, you agree to receive SMS order updates from [STORE NAME], including balance-due notices, delivery-scheduling messages, and pickup-readiness notices. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share your mobile information with third parties for promotional or marketing purposes. Agreeing to texts is not required to make a purchase. Do you agree to receive these order-related text messages?”

    We enroll a customer only after the customer expressly answers yes. Giving a phone number or completing a purchase does not by itself count as SMS consent. Consent to receive texts is not a condition of purchase.

    After the customer agrees, we record the phone number and consent and send this confirmation, using the name of the store where they bought:

    “[STORE NAME]: You have agreed to receive SMS furniture order updates. Msg freq may vary. Std msg & data rates may apply. Reply STOP to opt out, HELP for help. We will not share your mobile information with third parties for promotional or marketing purposes. Consent is not a condition of purchase.”

    This website does not collect permission for this SMS program. Entering a phone number on the website, using a website form, viewing this page, or making an online purchase does not enroll anyone. We do not collect consent through an online checkbox, a text-to-join keyword, or a third party. Customers join only through the in-person verbal process described above.

    How to opt out or get help

    Reply STOP to any program text at any time to opt out. We will send one confirmation that you have been opted out, and then no further program messages unless you give new consent. You may also ask an employee to remove your number from the program.

    Reply HELP to any program text for assistance, or call 606-677-0331.

    How we use and share mobile information

    Buyers Paradise, Inc. uses a consenting customer’s mobile number, SMS opt-in information, consent status, and messaging records only to provide and administer this furniture-order texting program.

    We do not sell, rent, or share mobile numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may share this information with service providers, including our messaging provider and mobile carriers, only as needed to deliver and administer this SMS program, or as required by law. Uses or sharing of personal information described elsewhere on our website do not apply to SMS opt-in information or consent.

    We retain SMS consent and messaging records indefinitely for compliance and recordkeeping purposes. We do not currently have an automatic deletion schedule for those records.

    Changes to this notice

    We may update this SMS Privacy Notice. The current version will always be available on this page.

    SMS Terms of Service

    Program and eligibility

    This furniture-order text messaging program is operated by Buyers Paradise, Inc. and covers customers who purchase from Ashley Furniture Home Store in Somerset, Ashley HomeStore-Glasgow, or Buyer’s Paradise. It is available to customers who expressly agree verbally during an in-person purchase at the store sending the messages. SMS consent is optional and is not a condition of purchase.

    Messages, frequency, and costs

    Messages may include balance-due notices, delivery-scheduling messages, and pickup-readiness notices about the customer’s order. This program does not send marketing or promotional texts. Message frequency varies based on the order’s status. Message and data rates may apply. We do not charge a separate fee for this program.

    Opt-out and support

    Reply STOP to opt out. After the opt-out confirmation, no further program messages will be sent unless the customer gives new consent. Reply HELP for help, ask an employee, or call 606-677-0331.

    Carrier terms

    Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on the customer’s carrier and network, and the carrier’s terms and charges may apply.

    Changes and governing law

    We may update these SMS Terms of Service. The current version will always be available on this page. These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-laws principles.

    Effective date: October 14, 2026